- Custom role
Design custom user roles with specific permissions for different team responsibilities. Improve operational security by controlling who can access sensitive information and actions.
*Whitelist approval required; please contact support to apply.

- Pre-defined reason and note
Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

- Warranty replacement order for WooCommerce and BigCommerce
Select warranty replacement items and create orders directly from AfterShip admin to WooCommerce and BigCommerce. Centralize the warranty process within AfterShip to enhance operational efficiency and streamline order management.

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