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- Exclude business days in transit time
Adjust the processing time calculation by excluding business days to match carriers’ calculation methods. Better align with carriers’ SLA and enhance shipping performance monitoring.
- Multiple shipping location setting
Factor in different shipping locations for accurate order-to-delivery time calculation. Improve data accuracy and optimize the internal processing time, carrier pickup time, and shipment transit time.
- Analytics overview
Track changes in average rating and NPS score over time, as well as monitor the average rating for specific products within a designated timeframe. Gain valuable insights into your business performance and identify areas for improvement.
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