What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Warranty Return Eligibility Rule
    • Settings
    • Warranty Management
    • Warranty resolutions

    Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.

  2. Custom Fulfillment Status for Pre-Shipment & In-Store Pickup
    • Settings

    Customize your statuses to display on branded tracking pages (BTP) and trigger notifications. Reduce customer anxiety by presenting more detailed information, for example:

    • Adding a backorder status on BTP for inventory restocking
    • Reminding customers to pick up items in-store within a specific timeframe

    *Accessible by Pro and above plan users

  3. Multi-shipping location configuration
    • Settings

    Set up different shipping locations and customize their respective transit times for your EDD. Enhance the accuracy of EDD predictions and analytics by considering various fulfillment practices.

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