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Products
- “Event Date” Conditions in Resolution Workflow
Display desired resolutions by using the order date, fulfillment date, or delivery date as triggering conditions. Automate processes with workflows that perfectly align with your sales strategies.
- SMS Segment Count
Discover the number of message segments sent for each of your SMS notifications in the “Notification History” dashboard. Evaluate your SMS costs and reduce excess characters if necessary.
- Notification History Export
Export your notification history as a CSV file, retaining selected filters, to a designated recipient. Keep a separate copy of your communications for easy analysis and follow-ups.
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