What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Trustpilot Integration Available for All Platforms
    • Integration

    On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.

    *Accessible by Enterprise plan users subscribed to AfterShip Tracking

    *To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

    Contact Sales
  2. Upgraded Shipments Analytics
    • Analytics

    Customize the dashboards with desired data insights and identify logistics bottlenecks with an enhanced interface, for example:

    • Drill down/up charts, enlarge map view, add additional filters like delivery date, edit columns, and more.
    • Monitor average order-to-delivery time by lane, and track historical exception shipments (regardless of the current status), and actual/expected on-time shipments.

    *Accessible only by Essentials and above plan users at the end of September

    Try Now
  3. “All Split Order Delivered” Notification Flow
    • Notifications

    Choose to send Email/SMS notifications to customers only when all the split order shipments are delivered. Avoid bothering customers with multiple delivery notifications before they receive all the packages.

    *Accessible only by Essential and above plan user

    Try Now

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