What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Inclusion of actual refund amount in emails

    Add the merge tag of “actual refund amount” into your request resolved emails for the refund to store credit and refund to original payment. Ensure your customers know the actual refund amount promptly.

  2. Added Notifications dashboard
    • Notifications

    Refine your communication strategy and manage notifications in one portal. Notify customers of claim and resolution statuses, and decide which emails should be triggered.

  3. Protection policy hyperlink
    • Claim page

    Hyperlink the Protection Policy page at your store and on the branded claims page. Facilitate a smoother claims experience by clarifying key information upfront.

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