What's New in AfterShip

Add the merge tag of “actual refund amount” into your request resolved emails for the refund to store credit and refund to original payment. Ensure your customers know the actual refund amount promptly.

Set a delay period to trigger “auto-mark as received” after the return shipment is delivered. Allow a time buffer for your warehouse team to inspect the returned items.

 * Applicable to Pro, Premium, and Enterprise Plan users

Choose the new conditions "Return reason" and "Return item weight" to trigger specific shipping methods or carrier services. Improve return management efficiency by reducing manual efforts.