What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Internal shipment review notifications
    • Settings

    Enable automated email notifications for new shipment reviews, and create Zendesk tickets to address reviews with low-star ratings. Empower prompt communications to enhance customer satisfaction.

  2. Properties addition in Klaviyo integration
    • Reviews

    Add “Last review date” and “Last NPS date” as reviews-related properties in Klaviyo. Enable you to filter and segment customers to tailor email campaigns and customer engagement strategies.

  3. Shipping fee indication for API users
    • Claims

    Initially accessible to API users, you can view shipping fee right in the claims detail. Get enhanced clarity on the actual protected amount that includes shipping costs.

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