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- Copilot
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- Return Care
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- Exception filter for RMA
Set up filters to get notifications for exception RMAs, such as failed exchanges in the admin portal. Promptly address returns management exceptions including out-of-stock scenarios.
- Order Cancellation Sync
Cancel orders on your eCommerce platforms and auto-reflect to TikTok Shop, or vice versa. Simplify order cancellation and item restocking between platforms without requiring additional manual steps.
- Enhanced ‘Orders’ Dashboard
Preview product items, filter sample and giveaway orders using tags, and export the list as a CSV file. Track all orders in a more granular way with enhanced capabilities.
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