What's New in AfterShip

Exclude reviewed products from future request emails for re-purchase customers. Prevent unnecessary follow-ups and enhance customer satisfaction by avoiding repetitive review requests.

AfterShip has enhanced the refund status update logic to reduce discrepancies between the AfterShip and Shopify dashboards. If you see the "Refunding" status, it means the eCommerce platform is still processing the refund. Once the refund is completed, the status will be updated on AfterShip as "Refunded".

Assist newly installed merchants in inviting past customers to submit reviews. Utilize existing orders to boost review collection, strengthening product credibility and customer trust.