What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Enhanced Refund Status Update

    AfterShip has enhanced the refund status update logic to reduce discrepancies between the AfterShip and Shopify dashboards. If you see the "Refunding" status, it means the eCommerce platform is still processing the refund. Once the refund is completed, the status will be updated on AfterShip as "Refunded".

  2. Invite past customers to submit reviews

    Assist newly installed merchants in inviting past customers to submit reviews. Utilize existing orders to boost review collection, strengthening product credibility and customer trust.

     

  3. AI Auto-translation for Reviews
    • Display settings
    • Reviews

    Auto-translate reviews in AfterShip Reviews widgets to align with the shopper's language. Ensure clarity and value in review content, enhancing the shopping experience and boosting conversion rates for merchants.

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