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- Warranty Workflows
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- Upgraded Shipments Analytics
Customize the dashboards with desired data insights and identify logistics bottlenecks with an enhanced interface, for example:
- Drill down/up charts, enlarge map view, add additional filters like delivery date, edit columns, and more.
- Monitor average order-to-delivery time by lane, and track historical exception shipments (regardless of the current status), and actual/expected on-time shipments.
*Accessible only by Essentials and above plan users at the end of September
- Warranty Return Eligibility Rule
Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.
- Apple Wallet Order Tracking Analytics Dashboard
Monitor the number of orders tracked, customer count using Apple Wallet, and the CTR of the “Track with Apple Wallet” button. Leverage data to assess the correlation between WISMO reduction and Apple Wallet Order Tracking.
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