What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Added Notifications dashboard
    • Notifications

    Refine your communication strategy and manage notifications in one portal. Notify customers of claim and resolution statuses, and decide which emails should be triggered.

  2. Protection policy hyperlink
    • Claim page

    Hyperlink the Protection Policy page at your store and on the branded claims page. Facilitate a smoother claims experience by clarifying key information upfront.

  3. Option to delay auto-mark as received

    Set a delay period to trigger “auto-mark as received” after the return shipment is delivered. Allow a time buffer for your warehouse team to inspect the returned items.

     * Applicable to Pro, Premium, and Enterprise Plan users

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