What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. NPS widget on order status page
    • Net Promoter Score

    Place the NPS questionnaire on the order status page if you have migrated to checkout extensibility. Gain valuable insights by enabling shoppers to leave feedback when they check order statuses.

  2. Charge return fees by return items’ value

    Charge shoppers a customized return fee based on a percentage of the returned item's value. Optimize the reverse logistics costs, particularly for high-value items that incur higher operational costs on shipping and inventory management.

  3. Charge return fees by label cost

    Charge shoppers a percentage of the returned fee with real-time label cost estimations. Reduce the cost of reverse logistics while dissuading return abuse and fraud.

    * Applicable to Pro, Premium, and Enterprise plan users

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