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- Create a full-value or zero-value replacement order
Set the value of the replacement orders to zero dollar value or full item value. Ensure that your finance system can manage various scenarios, such as providing refunds to customers on replacement orders.
- Eligibility rules for bundles
Apply the same eligibility rules for bundles or use independent rules for parent SKU and individual child items. Manage your bundle returns flexibly while enhancing your customer return experience.
* Applicable to Enterprise plan users
- Returns shipment statuses
View the shipment status of RMAs on the Returns dashboard and RMA details pages. Have clearer visibility on reverse logistics and enhance your returns process management.
* Need to subscribe to AfterShip Tracking. Applicable to Essential, Premium, and Enterprise plan users.
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