What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. New “Order ID” column
    • Shipments

    View and search shipments by order IDs in the Shipments dashboard. Gain quick access to relevant fields, facilitating efficient exception investigations and claims filing process.

  2. NPS widget on order status page
    • Net Promoter Score

    Place the NPS questionnaire on the order status page if you have migrated to checkout extensibility. Gain valuable insights by enabling shoppers to leave feedback when they check order statuses.

  3. FTC-compliant auto-publish rules
    • Settings

    Address high-risk reviews within 14 days before they are obligated to be published. Enhance your brand's reputation while ensuring adherence to the FTC (Federal Trade Commission) policy*.


    *FTC (Federal Trade Commission) policy requires the publication of all reviews irrespective of their star rating.

     

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