What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Internal shipment review notifications
    • Settings

    Enable automated email notifications for new shipment reviews, and create Zendesk tickets to address reviews with low-star ratings. Empower prompt communications to enhance customer satisfaction.

  2. Comments and notifications in RMA details

    Add comments to RMA details and send automated notifications directly to respective owners by tagging their names. Improve communication effectiveness with a simple approach.

  3. Top return item tags in the analytics dashboard

    View and analyze the most frequently returned item tags. Facilitate inventory planning for merchants by utilizing high-ranked tags and potential reason analytics.

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