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- Custom Fulfillment Status for Pre-Shipment & In-Store Pickup
Customize your statuses to display on branded tracking pages (BTP) and trigger notifications. Reduce customer anxiety by presenting more detailed information, for example:
- Adding a backorder status on BTP for inventory restocking
- Reminding customers to pick up items in-store within a specific timeframe
*Accessible by Pro and above plan users
- Recipient List for Summary Reports
Manage designated recipients list of weekly tracking summary emails and the daily shipment review emails sent to internal stakeholders. Reduce information overload by presenting relevant information.
- Pre-Shipment Notifications
Communicate order statuses to customers before a tracking number is even assigned. Keep customers in the loop and reduce anxiety through proactive email and SMS communications.
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