What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Internal Notifications for Warranty Claims
    • Settings

    Add recipients and send email notifications to internal teams when customers submit a warranty claim. Promptly process claims to ensure a better customer experience. 

    *Accessible by Enterprise plan users

     

  2. Warranty Claims Export
    • Claims

    Export warranty claims as a CSV file, keep selected filters, and designate a recipient if the dataset is too large. Analyze claims and expedite reverse logistics with your preferred system.

    *Accessible by Enterprise plan users

     

  3. Added Notifications dashboard
    • Notifications

    Refine your communication strategy and manage notifications in one portal. Notify customers of claim and resolution statuses, and decide which emails should be triggered.

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