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- EDD Delayed Notification with the Delay Reason
Auto-trigger notifications to customers when shipment EDDs are delayed, with specific delay reasons (e.g., extreme weather). Keep customers informed with transparent updates while reducing delay-related support inquiries.
- Updated Protection extension in Shopify Cart
Streamline the protection opt-in process with a brand-consistent interface design. Enhance protection opt-in rate to safeguard revenue from shipping incidents while maintaining a seamless checkout experience.
- New Shipment Events Analytics Dashboard
Discover the all-new Shipment Events Report, offering a comprehensive dashboard of your shipping history that highlights key events like delays, customs holds, and reroutes. Pinpoint patterns and resolve issues promptly by identifying the exact timing and location of problems and the carriers involved.
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