Products
- Exclude business days in transit time
Adjust the processing time calculation by excluding business days to match carriers’ calculation methods. Better align with carriers’ SLA and enhance shipping performance monitoring.

- Multiple shipping location setting
Factor in different shipping locations for accurate order-to-delivery time calculation. Improve data accuracy and optimize the internal processing time, carrier pickup time, and shipment transit time.

- Option to auto-mark as resolved
Automatically mark returns as “resolved” when received. Improve return operation efficiency without requiring manual configuration.
*Accessible by Premium and Enterprise plan users

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