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- Invite Past Shoppers to Answer Questions
Invite satisfied shoppers to answer questions; support customization of the invitation email template, trigger condition, and sending frequency. Shoppers who receive invitations can reply directly through email. Utilize authentic shopper voice to address similar questions, build trust with new shoppers, and drive conversions.
- New Answer Notification (for Shoppers)
Shoppers can receive an email notification when their questions are answered, up to three notifications per question. Allow shoppers to easily track the progress of their inquiries and stay updated on any answers provided.
- Double opt-in confirmation via SMS
Send a confirmation SMS to newsletter subscribers after their initial opt-in to prevent accidental subscriptions. Reduce spam complaints, protect your domain, and maintain an engaged subscriber list.
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