What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Item-level return resolution

    Enable shoppers to select item-specific resolutions (exchanges or refunds) within a single return request. Boost revenue retention and operational efficiency while enhancing customer satisfaction through more flexible return options.

  2. Update shipping address and contact infos

    Simplify the return management process by enabling shoppers to edit shipping addresses and contact details directly on their end. Reduce manual intervention to enhance return efficiency and experience.

  3. Custom role
    • Organization
    • Member

    Design custom user roles with specific permissions for different team responsibilities. Improve operational security by controlling who can access sensitive information and actions.

    *Whitelist approval required; please contact support to apply.

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