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- Added Notifications dashboard
Refine your communication strategy and manage notifications in one portal. Notify customers of claim and resolution statuses, and decide which emails should be triggered.
- Protection policy hyperlink
Hyperlink the Protection Policy page at your store and on the branded claims page. Facilitate a smoother claims experience by clarifying key information upfront.
- Option to delay auto-mark as received
Set a delay period to trigger “auto-mark as received” after the return shipment is delivered. Allow a time buffer for your warehouse team to inspect the returned items.
* Applicable to Pro, Premium, and Enterprise Plan users
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