What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Automated resolution change
    • Resolution methods

    Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.

  2. “Auto refund to store credit” for manual resolution
    • Resolution methods

    Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.

  3. Auto-refund to store credit
    • Resolution methods

    Besides the original payment, refund shoppers with store credit when the insurer pays the claim. Enhance operational efficiency and reclaim lost revenue through the new auto-resolution method.

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