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- Warranty Workflows
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- Advanced Shipping Rule Configuration
Assign multiple ship-from locations to the same shipping zone and use preferred shipping methods to manage complex shipping scenarios more effectively. Ensure the best ship-from location is selected based on inventory and distance, enabling more accurate estimated delivery dates for merchants selling products in various regions with multiple warehouses.
- Automated resolution change
Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.
- “Auto refund to store credit” for manual resolution
Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.
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