What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. AI-powered anomaly alerts
    • Settings

    Monitor shipment anomalies and send muti-channel alerts, enhanced by Al. Spot concerning trends before they affect customer experience at scale, and significantly reduce aonomaly handling costs.

  2. New Question Notification (for Merchants)
    • Q&A

    Have the flexibility to turn on and off email notifications for new questions shoppers raise. Turn it on to receive inquiries timely, enabling you to respond promptly.

  3. Invite Past Shoppers to Answer Questions
    • Q&A

    Invite satisfied shoppers to answer questions; support customization of the invitation email template, trigger condition, and sending frequency. Shoppers who receive invitations can reply directly through email. Utilize authentic shopper voice to address similar questions, build trust with new shoppers, and drive conversions.

Share your Wishlist for AfterShip

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Share your Wishlist for AfterShip