What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. AI-powered anomaly alerts
    • Settings

    Monitor shipment anomalies and send muti-channel alerts, enhanced by Al. Spot concerning trends before they affect customer experience at scale, and significantly reduce aonomaly handling costs.

  2. Custom Fulfillment Status for Pre-Shipment & In-Store Pickup
    • Settings

    Customize your statuses to display on branded tracking pages (BTP) and trigger notifications. Reduce customer anxiety by presenting more detailed information, for example:

    • Adding a backorder status on BTP for inventory restocking
    • Reminding customers to pick up items in-store within a specific timeframe

    *Accessible by Pro and above plan users

  3. Warranty Claims Export
    • Claims

    Export warranty claims as a CSV file, keep selected filters, and designate a recipient if the dataset is too large. Analyze claims and expedite reverse logistics with your preferred system.

    *Accessible by Enterprise plan users

     

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