What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. AI-powered anomaly alerts
    • Settings

    Monitor shipment anomalies and send muti-channel alerts, enhanced by Al. Spot concerning trends before they affect customer experience at scale, and significantly reduce aonomaly handling costs.

  2. Custom role
    • Organization
    • Member

    Design custom user roles with specific permissions for different team responsibilities. Improve operational security by controlling who can access sensitive information and actions.

    *Whitelist approval required; please contact support to apply.

  3. Pre-defined reason and note
    • Warranty Management

    Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

     

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