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- New Shipment Events Analytics Dashboard
Discover the all-new Shipment Events Report, offering a comprehensive dashboard of your shipping history that highlights key events like delays, customs holds, and reroutes. Pinpoint patterns and resolve issues promptly by identifying the exact timing and location of problems and the carriers involved.
- Warranty resolution - Send repair kit
Resolve customer warranty claims by selecting a repair kit from your eCommerce store. Automatically generate an order to dispatch the selected repair kit to customers, ensuring a seamless resolution process.
- Issue Store Credit
Resolve customer warranty claims by issuing store credit on your eCommerce platform. Automatically generate a gift card on Shopify, WooCommerce, or BigCommerce with the specified amount to streamline the compensation process.
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