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- Warranty Workflows
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- Integration
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- Carriers
- Redesigned Label History Dashboard
Customize columns and apply filters, such as carrier account, weight, and ship from location on the new label history dashboard. Facilitate auditing and informed decision-making.
*Export feature is accessible by Pro and above plan users
*‘Custom field’ as a column is accessible by Enterprise plan users
- Automated resolution change
Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.
- “Auto refund to store credit” for manual resolution
Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.
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