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- Warranty Workflows
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- Role-based access control
Assign access rights based on job functions or roles within an organization. Simplify the process of granting and revoking permissions while ensuring security and auditability.
- Automated resolution change
Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.
- “Auto refund to store credit” for manual resolution
Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.
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