What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Warranty Return Eligibility Rule
    • Settings
    • Warranty Management
    • Warranty resolutions

    Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.

  2. Internal Notifications for Warranty Claims
    • Settings

    Add recipients and send email notifications to internal teams when customers submit a warranty claim. Promptly process claims to ensure a better customer experience. 

    *Accessible by Enterprise plan users

     

  3. Shipping fee indication for API users
    • Claims

    Initially accessible to API users, you can view shipping fee right in the claims detail. Get enhanced clarity on the actual protected amount that includes shipping costs.

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