What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Automated resolution change
    • Resolution methods

    Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.

  2. Coverage for selected orders
    • Coverage

    Non-API users can now add Protection to specific orders right from the admin dashboard. Prevent revenue loss by adding Protection to orders that shoppers didn't purchase in the first place.

  3. “Auto refund to store credit” for manual resolution
    • Resolution methods

    Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.

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