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- Custom role
Design custom user roles with specific permissions for different team responsibilities. Improve operational security by controlling who can access sensitive information and actions.
*Whitelist approval required; please contact support to apply.
- Automated resolution change
Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.
- “Auto refund to store credit” for manual resolution
Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.
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