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- AI EDD with External Weather Events
Integrate external weather data into the AEDD model. Enhance the accuracy of EDD predictions by more dynamically responding to weather-related disruptions and improving shipment monitoring.
*Delay reason will be available to API users starting with the April 2025 API version.
- Automated resolution change
Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.
- “Auto refund to store credit” for manual resolution
Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.
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