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- “Continue Selling When Out of Stock” Setting
Keep selling products on TikTok Shop even when they are out of stock in your eCommerce store. Accept pre-orders without impacting late dispatch rates (LDR) and minimize the risk of store closure.
- Automated resolution change
Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.
- “Auto refund to store credit” for manual resolution
Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.
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