What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Automated resolution change
    • Resolution methods

    Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.

  2. Enhanced customization for the claims page
    • Settings

    Give your customers a consistent and branded experience when filing claims. Customize the favicon and background image of your claims page by uploading your preferred brand assets.

  3. “Auto refund to store credit” for manual resolution
    • Resolution methods

    Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.

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