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- Warranty Workflows
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- AI-powered anomaly alerts
Monitor shipment anomalies and send muti-channel alerts, enhanced by Al. Spot concerning trends before they affect customer experience at scale, and significantly reduce aonomaly handling costs.
- Trustpilot Integration Available for All Platforms
On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.
*Accessible by Enterprise plan users subscribed to AfterShip Tracking
*To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection
- Custom Fulfillment Status for Pre-Shipment & In-Store Pickup
Customize your statuses to display on branded tracking pages (BTP) and trigger notifications. Reduce customer anxiety by presenting more detailed information, for example:
- Adding a backorder status on BTP for inventory restocking
- Reminding customers to pick up items in-store within a specific timeframe
*Accessible by Pro and above plan users
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