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- Warranty Workflows
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- Warranty resolution - Send repair kit
Resolve customer warranty claims by selecting a repair kit from your eCommerce store. Automatically generate an order to dispatch the selected repair kit to customers, ensuring a seamless resolution process.
- Issue Store Credit
Resolve customer warranty claims by issuing store credit on your eCommerce platform. Automatically generate a gift card on Shopify, WooCommerce, or BigCommerce with the specified amount to streamline the compensation process.
- Trustpilot Integration Available for All Platforms
On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.
*Accessible by Enterprise plan users subscribed to AfterShip Tracking
*To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection
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