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- Warranty Workflows
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- AI EDD with External Weather Events
Integrate external weather data into the AEDD model. Enhance the accuracy of EDD predictions by more dynamically responding to weather-related disruptions and improving shipment monitoring.
*Delay reason will be available to API users starting with the April 2025 API version.
- New Question Notification (for Merchants)
Have the flexibility to turn on and off email notifications for new questions shoppers raise. Turn it on to receive inquiries timely, enabling you to respond promptly.
- Invite Past Shoppers to Answer Questions
Invite satisfied shoppers to answer questions; support customization of the invitation email template, trigger condition, and sending frequency. Shoppers who receive invitations can reply directly through email. Utilize authentic shopper voice to address similar questions, build trust with new shoppers, and drive conversions.
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