What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Exclude reviewed products from the review requests
    • Collect reviews
    • Settings

    Exclude reviewed products from future request emails for re-purchase customers. Prevent unnecessary follow-ups and enhance customer satisfaction by avoiding repetitive review requests.

  2. AI Auto-translation for Reviews
    • Display settings
    • Reviews

    Auto-translate reviews in AfterShip Reviews widgets to align with the shopper's language. Ensure clarity and value in review content, enhancing the shopping experience and boosting conversion rates for merchants.

  3. Pre-defined reason and note
    • Warranty Management

    Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

     

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