What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Exclude reviewed products from the review requests
    • Collect reviews
    • Settings

    Exclude reviewed products from future request emails for re-purchase customers. Prevent unnecessary follow-ups and enhance customer satisfaction by avoiding repetitive review requests.

  2. Warranty Return Eligibility Rule
    • Settings
    • Warranty Management
    • Warranty resolutions

    Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.

  3. Internal Notifications for Warranty Claims
    • Settings

    Add recipients and send email notifications to internal teams when customers submit a warranty claim. Promptly process claims to ensure a better customer experience. 

    *Accessible by Enterprise plan users

     

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