What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Warranty Analytics
    • Warranty Analytics

    Analyze warranty claims, resolution outcomes, and top product issues through an intuitive dashboard designed specifically for warranty management. Make data-driven decisions to improve product quality and operations while identifying trends that help reduce future warranty claims and associated costs.

  2. Trustpilot Integration Available for All Platforms
    • Integration

    On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.

    *Accessible by Enterprise plan users subscribed to AfterShip Tracking

    *To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

  3. Warranty Return Eligibility Rule
    • Settings
    • Warranty Management
    • Warranty resolutions

    Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.

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