What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Warranty Claims Export
    • Claims

    Export warranty claims as a CSV file, keep selected filters, and designate a recipient if the dataset is too large. Analyze claims and expedite reverse logistics with your preferred system.

    *Accessible by Enterprise plan users

     

  2. Automated resolution change
    • Resolution methods

    Automate subsequent flows after changing to an alternative resolution method. Improve operational efficiency and eliminate the need for manual processes when switching resolution methods.

  3. “Auto refund to store credit” for manual resolution
    • Resolution methods

    Refund customers with store credits once the claim is manually marked as resolved. Quickly compensate anxious customers and recapture lost revenue.

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