What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. AI Auto-translation for Reviews
    • Display settings
    • Reviews

    Auto-translate reviews in AfterShip Reviews widgets to align with the shopper's language. Ensure clarity and value in review content, enhancing the shopping experience and boosting conversion rates for merchants.

  2. Custom role
    • Organization
    • Member

    Design custom user roles with specific permissions for different team responsibilities. Improve operational security by controlling who can access sensitive information and actions.

    *Whitelist approval required; please contact support to apply.

  3. Pre-defined reason and note
    • Warranty Management

    Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

     

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