What's New in AfterShip

Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

Select warranty replacement items and create orders directly from AfterShip admin to WooCommerce and BigCommerce. Centralize the warranty process within AfterShip to enhance operational efficiency and streamline order management.

Improve the ability to customize marketing strategies in the Smart Cart Tiered Progress Bar. Have more flexibility in setting up various strategies to enhance conversions and drive more revenue.

Use case highlights:

Unlimited tiers in the progress bar
Previously, the tier in the progress bar was up to 3. Now, you can set unlimited tiers in the bar for more detailed filtering.

Order-discount as a new reward
Previously, “free shipping and free gift” were two rewards for shoppers who met certain conditions. Now, you can add “order discounts” as another reward to incentivize purchases.

Quantity-based triggering condition
Previously, the only triggering condition for any rewards was "cart value." Now, shoppers can trigger certain promotional activities based on the "number of cart items."

Multiple free gift options
Previously, you could select one product as the “free gift.” Now, you can select multiple products to avoid any out-of-stock risks.