What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Pre-defined reason and note
    • Warranty Management

    Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

     

  2. Warranty replacement order for WooCommerce and BigCommerce
    • Warranty Management

    Select warranty replacement items and create orders directly from AfterShip admin to WooCommerce and BigCommerce. Centralize the warranty process within AfterShip to enhance operational efficiency and streamline order management.

     

  3. Trustpilot Integration Available for All Platforms
    • Integration

    On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.

    *Accessible by Enterprise plan users subscribed to AfterShip Tracking

    *To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

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