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- Warranty Workflows
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- Pre-defined reason and note
Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

- Warranty replacement order for WooCommerce and BigCommerce
Select warranty replacement items and create orders directly from AfterShip admin to WooCommerce and BigCommerce. Centralize the warranty process within AfterShip to enhance operational efficiency and streamline order management.

- Trustpilot Integration Available for All Platforms
On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.
*Accessible by Enterprise plan users subscribed to AfterShip Tracking
*To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

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