What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Pre-defined reason and note
    • Warranty Management

    Pre-define messages for customer feedback in warranty claim management and apply them with just one click. Streamline customer service processes and enhance the overall customer experience with efficient communication.

     

  2. Warranty replacement order for WooCommerce and BigCommerce
    • Warranty Management

    Select warranty replacement items and create orders directly from AfterShip admin to WooCommerce and BigCommerce. Centralize the warranty process within AfterShip to enhance operational efficiency and streamline order management.

     

  3. New Question Notification (for Merchants)
    • Q&A

    Have the flexibility to turn on and off email notifications for new questions shoppers raise. Turn it on to receive inquiries timely, enabling you to respond promptly.

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