What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Custom Fonts
    • Warranty page

    Use custom fonts on branded returns and warranty pages to match your brand identity. Upload fonts to Shopify, a publicly hosted server, or a self-hosted server, and paste the URL into the font editor.

  2. Trustpilot Integration Available for All Platforms
    • Integration

    On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.

    *Accessible by Enterprise plan users subscribed to AfterShip Tracking

    *To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

  3. Warranty Return Eligibility Rule
    • Settings
    • Warranty Management
    • Warranty resolutions

    Set rules to automatically determine eligibility for warranty claims based on specific order event dates, such as order date and delivery date. Enhance processing efficiency by preventing the submission of ineligible warranty claims.

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